Privacy Policy

Last updated: December 2024

Information We Collect

LumiCore Philippines collects the following information when you use our website or purchase our products:

• Personal Information: Name, email address, phone number, shipping address
• Order Information: Product preferences, delivery instructions, payment details
• Website Usage: Pages visited, time spent, device information, IP address
• Communications: Messages you send us via contact forms or email

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our products and website experience
• Send promotional emails (with your consent)
• Comply with legal obligations in the Philippines

Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Shipping partners for order delivery within the Philippines
• Payment processors for transaction security
• Legal authorities when required by Philippine law
• Service providers who assist our business operations (under strict confidentiality)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive data is encrypted and stored securely.

Your Rights

Under Philippine data privacy laws, you have the right to:

• Access your personal information we hold
• Request corrections to inaccurate data
• Delete your account and associated data
• Opt-out of marketing communications
• File complaints with the National Privacy Commission

Contact Information

For privacy-related questions or requests, contact us at:

Email: privacy@lumicore.ph
Address: LumiCore Philippines, Business District, Makati City, Philippines